1. Calculate interest paid during months 3–5 of support-service financing
| Ticket ID | Priority | Opened | Closed | Agent | CSAT |
| T001 | High | 2026-03-01 | 2026-03-02 | Alice | 5 |
| T002 | High | 2026-03-05 | 2026-03-07 | Bob | 4 |
| T003 | Medium | 2026-03-10 | 2026-03-14 | Carol | 4 |
=CUMIPMT(0.01, 12, 50000, 3, 5, 0)Result: -1237.28
A support vendor financed a $50,000 equipment loan at 1% monthly to scale ticket handling capacity. This formula calculates cumulative interest for months 3–5 (March–May). Early-period interest is high because the outstanding principal hasn't declined much yet; each month's interest accrues on the full remaining balance before principal repayment.