- Why is the GCD of my ticket IDs always 1?
- Sequential ticket IDs (1008, 1009, 1010...) have no common factor other than 1, so their GCD is always 1. To find patterns, apply GCD to data attributes like closure times or priority levels, not unique identifiers.
- Can I use GCD with decimal numbers like 2.5 and 3.5?
- No; GCD requires positive integers. Use ROUND(2.5) and ROUND(3.5) first to convert decimals, or use INT() to truncate. This converts your data to integers that GCD can process.
- How does GCD help analyze ticket workflow patterns?
- If your tickets close in 6, 9, 12, and 15 days, their GCD is 3, revealing a hidden 3-day cycle. This pattern often reflects sprint cycles, batch processing windows, or SLA tiers and helps with capacity planning.
- What should I use instead of GCD to find the least common multiple?
- There is no LCM function in most spreadsheet tools, but you can calculate it as: LCM(A,B) = (A×B) ÷ GCD(A,B). Use PRODUCT to multiply and GCD to find the divisor, then divide the result.