1. Find how far a customer's MRR is from average billing
| Customer | Plan | MRR |
| Alice | Pro | 99 |
| Bob | Basic | 29 |
| Carol | Enterprise | 299 |
| David | Pro | 99 |
| Eve | Basic | 29 |
| Frank | Pro | 99 |
| Grace | Enterprise | 299 |
=STANDARDIZE(C2, AVERAGE($C$2:$C$8), STDEV($C$2:$C$8))
Result: -0.32 (for Alice's MRR of 99)
Alice's $99/month is 0.32 standard deviations below the mean of ~$136. The negative sign indicates she's below center. Positive results mean above center. This tells you immediately whether a customer's billing is typical, high, or low for your base.
2. Identify enterprise customers as revenue outliers
| Customer | Plan | MRR |
| Alice | Pro | 99 |
| Bob | Basic | 29 |
| Carol | Enterprise | 299 |
| David | Pro | 99 |
| Eve | Basic | 29 |
| Frank | Pro | 99 |
| Grace | Enterprise | 299 |
=IF(ABS(STANDARDIZE(C2, AVERAGE($C$2:$C$8), STDEV($C$2:$C$8))) > 1.5, "Outlier", "Normal")
Result: Outlier (Carol's z-score is ~1.41, exceeding the 1.5 threshold)
ABS measures absolute distance from mean, so both high and low outliers are flagged. A 1.5 SD threshold catches ~93% of normal data; adjust higher (2.0) for stricter or lower (1.0) for looser detection. Enterprise plans predictably exceed this threshold.
3. Standardize signup timing to identify early vs. late adopters
| Customer | Plan | MRR | Signup Date |
| Alice | Pro | 99 | 2025-01-15 |
| Bob | Basic | 29 | 2025-02-01 |
| Carol | Enterprise | 299 | 2024-12-01 |
| David | Pro | 99 | 2025-03-10 |
| Eve | Basic | 29 | 2025-01-20 |
| Frank | Pro | 99 | 2025-04-05 |
| Grace | Enterprise | 299 | 2025-02-28 |
=STANDARDIZE(DAYS(D2, MIN($D$2:$D$8)), AVERAGE(DAYS($D$2:$D$8, MIN($D$2:$D$8))), STDEV(DAYS($D$2:$D$8, MIN($D$2:$D$8))))
Result: -0.53 (for Alice, who signed 45 days after Carol, the earliest adopter)
By converting signup dates to days since the earliest signup, then standardizing, you can see adoption patterns. Alice's negative z-score marks her as an early adopter. Frank (126 days later) has a z-score above +1.4, marking him as a late adopter for comparison.